Compas Point - the orienteers choice
         [ storefront ]  [ terms & conditions ]  [ search ]  [ view basket ]  [  checkout  ]  [ send email ]  [ log-in ]
StoreGuide
Special offers
ORIENTEERING & FELL RUNNING
ADVENTURE RACE EQUIPMENT
Climbing & Mountaineering
Camping
Hill walking
Road running
Sport and fitness
Travel
 
follow us
social icons
 
Facebook twitter google +
sale
 

 

OUR WEBSITE USES COOKIES, CLICK HERE TO READ OUR POLICY
SiteSearch
" onFocus="this.value='';this.style.background='#FFFFFF'">  
YourBasket

The Orienteers' Choice

The UK's leading Orienteering & Outdoor Online Shop

About Us Compass Point are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at rick@compasspoint-online.co.uk
Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card and bank debit card payment. (ie. VISA, Mastercard, Switch & Delta)

Invoice With Order (UK schools, outdoor centres & councils) is available on the strict understanding that the payment terms are 7 days. Extended credit terms are not available. This option is only available with an invoice and delivery address within the UK.

COMPASS POINT RESERVES THE RIGHT TO ASK FOR PAYMENT BEFORE DISPATCH for bulk purchases or DELIVERIES TO AN OVERSEAS ADDRESS. Use INTERNATIONAL SWIFT TRANSFER in GBP sterling to our bank, details supplied on request.

All prices are in GB Pounds Sterling. If you are shopping from outside the UK the transaction will be debited in Sterling and your bank will make the conversion to your local currency, which is then shown on your bank statement. We have no influence on the exchange rate prevailing at the time of purchase.

We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or SECURE VIA OUR WEB SITE.

Shipping And Handling PLEASE NOTE DELIVERY TIMES WILL BE LONGER between July 22nd - 27th 2014 AS WE ARE AWAY AT AN EVENT .

Carriage is based on the TOTAL PACKED WEIGHT OF THE ORDER.

Shipping charges include postage, packing & insurance. (There is no handling charge)

Standard service is Royal Mail post or parcel depending on weight

Special Delivery & Next Day carrier is available in the UK for urgent / valuable orders (Guarantees delivery before 1200hrs the next working day for most areas) Some Scottish highlans & Islands are a two day service.

Please let us know if the goods are NEEDED URGENTLY.

A person does need to be present to accept delivery of next day & two day packages.

We aim to process & dispatch your order within two working days, subject to availability (excluding weekends & bank holidays), although it may take a little longer during busy periods such as Christmas.

Delivery Schedule PLEASE NOTE DELIVERY TIMES WILL BE LONGER between July 22nd - 27th 2014 AS WE ARE AWAY AT AN EVENT .

Christmas 2014 last posting dates

Please note the order needs to be placed before this date if at all possible to allow processing.

UK:

Special delivery:

First class:

Second class:

Parcel force 48:

Parcelforce 24:

Airmail:

Western Europe:

Eastern Europe, Canada, USA:

Outside Europe except Canada, USA :

APPROXIMATE delivery times from dispatch:

We will endeavor to keep order processing time to a minimum but please allow some time. Please let us know if items are needed urgently, we may be able to speed things through. You are welcome to send us a seperate short email to highlight urgency.

If items are out of stock this will cause some delay but we will email to let you know this (there have been cases where unbeknown to us emails have not been received by the customer, this doesn't happen very often.)

UK delivery: (times from dispatch of goods. Dispatch varies depending on the specific availability of stock)

First class 1-2 working days

Second class 3 - 4 working days

Special delivery upto 10kg, guaranteed next day (some remote areas of Scottish highlands & Islands 2 days)

Next day & two day delivery requires a person to be present to sign for the delivery

Next day carrier upto 15kg (some Scottish Highlands & Islands carry an additional charge of £16.00, 'phone for details)

Two day carrier upto 15kg (some Scottish Highlands & Islands carry an additional charge of £16.00, 'phone for details)

OVERSEAS AIRMAIL (approximate times FROM DISPATCH after order processing)

To Western Europe: 3 days

To Eastern Europe: 4 days

To outside of Europe: 5 - 7 days

OVERSEAS SURFACE MAIL (approximate times from dispatch after order processing)

To Western Europe: 2 weeks

To Eastern Europe: 4 weeks

To outside of Europe: 8 weeks
Back Orders If an item is not in stock, we will place it on back order for you and dispatch as soon as possible.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the EXEMPT BUTTON at checkout to reduce VAT to zero . NOTE: Exempt VAT only applies to countries outside the EU & overseas UK armed forces where deliveries are to outside the UK.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are securely collected by Actinic Payments using the regulated Credit Call service.
Guarantee SATISFACTION guaranteed.

We aim to provide you with complete satisfaction. If you are not entirely happy with your purchase for any reason, please return it to us in a new and unused condition within 14 days and we will either exchange the item or provide you with a refund for the product - and that's a guarantee.

PRICE FLUCTUATIONS.

Every effort is made to keep the web site up to date however there are sometimes delays in implementing price changes both up and downwards.

Prices are subject to alteration without notice.

MOBILE SHOP STOCK

All items sold are new. However the Compass Point mobile shop attends races in open country and some slight soiling may occasionally occur on studded footwear that has been tried on. We will always try to avoid this situation for mail order but, our experience has been that customers are happy in the knowledge that the product is new and unused. As always we will refund if you are not satisfied with the product.

COPYRIGHT

The Compass Point web site and all its contents including design, images & files are the property and Copyright © 1998 of The Orienteers Choice Ltd. All rights reserved. No part may be reproduced or distributed in any form without the express written permission of The Orienteers Choice Ltd.

Reaching Us If you need to contact us, please email rick@compasspoint-online.co.uk, alternatively, you can call on +44 (0) 1253 795597 or fax us on +44 (0) 1253 739460 or write to us at Compass Point, Unit O, PO Box 274, Lytham St Annes, Lancashire. FY8 9FX. ENGLAND.
Privacy Policy Compass Point do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

The information you provide is held under the Data Protection Act 1998 and will be used only by Compass Point.

We may contact you from time to time with further details of our outdoor products, if you do not want this please email rick@compasspoint-online.co.uk
Returns Policy Returns for unsuitable, wrongly ordered goods and warranty claims can be sent at the buyers expense to:

Compass Point

Unit O

PO Box 274

Lytham St Annes

Lancs.

FY8 9FX

Tel: + 44 (0) 1253 795597

Please allow a minimum of two weeks FROM OUR RECEIPT of warranty claim items, this allows time for assessment of the problem and in many cases for the item to be forwarded on to the manufacturer/distributor.
Remittance Terms

Thank you for your order. Your order has been packed by:

Compass Point, PO Box 274, Lytham St Annes. FY8 9FX. ENGLAND.
Telephone: +44 (0) 1253 795597 Fax: +44 (0) 1253 739460 Email: rick@compasspoint-online.co.uk