Cookie Control


Most websites use ‘cookies’ in order to enhance the visitor experience by gathering information relating to your visit to the site; on this website, we use cookies. The following information should help to make clear why cookies are used and how to stop them if you choose.

What are cookies?

Cookies are small text files that websites send to your internet-connected device (computer, mobile, tablet etc.) when you visit certain web pages. The cookie is not a program and has no power to effect change; most cookies note the name of the website you visited and a unique user ID that is not able to identify you personally.

What are cookies used for?

Cookies collect (non-personal) information about how visitors use websites and are really useful to site owners as well as very helpful to the visitor; the information collected by cookies helps the website to work more efficiently for each user by storing the preferences indicated by your ID (like text size etc.). Website owners also find cookies useful for counting how many visitors came to the site, what parts of the site they visited and if the navigation of the site worked efficiently.

How do cookies work?

On your first visit to a website, a cookie is downloaded to your device and then on your next visit, your device will perform a check to see if a cookie exists. If the cookie is found, the website then ‘knows’ that you visited before and can utilise the cookie information to improve your experience of the site.

Tracking cookies

Website performance is monitored by most businesses to see how well they perform and find ways to improve. One way to monitor website performance is with Google Analytics; this examines how many visitors a site has had, what pages were visited, what brought them to the site (ie: what search terms were used) etc. Google Analytics puts cookies on your device to help site owners analyse visitor data.

How do we use cookies?

A number of our pages use cookies to remember:

your display preferences, such as contrast colour settings or font size
if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
if you have agreed (or not) to our use of cookies on this site
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended, for example, you may not be able to add items to the cart.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.